We process orders within 3 working days. Once shipped, you’ll receive an email with a tracking number so you can follow your package.

 Yes! We ship globally. Countries like Thailand, USA, Netherlands, Australia, Canada, France, Spain, UK, Germany, and Italy are already listed at checkout. If your country is not listed, contact us — we’ll do our best to deliver your order.

 Very fast! We ship across the country — including to hotels. Most orders are shipped within 1 to 2 business days.

We accept all major credit and debit cards, plus PayPal for international customers.

 If your item is defective or not what you ordered, yes — we’ll process a refund or exchange. Contact us within 3 days of receiving your item.

Only in Thailand, and only for same-day in-store purchases. For online orders, unfortunately, we don’t offer exchanges — but rest assured, each Oh La La piece is carefully selected for quality, comfort, and effortless style.

We ship worldwide, so no matter where you are, you can receive your Oh La La favorites. Delivery times vary depending on your location. Customs charges may apply depending on the destination country. If your country is not listed during checkout, don’t hesitate to contact us — we’ll do our best to ensure your purchase reaches you.

Shipping is free within Thailand for everyone — whether you’re in Bangkok, Chiang Mai, or staying at a hotel in Phuket. Orders are usually processed and shipped within 1 to 2 business days.

 For international orders, shipping fees are automatically calculated at checkout based on your location and the size of your order.

 If your item arrives defective or incorrect, you can request a full refund or exchange. Please contact us within 3 days of receiving your order, and we’ll assist you immediately.

We accept all major credit and debit cards, and offer PayPal as a standard option for international purchases.
Our checkout system is secure and designed to give you flexibility and confidence wherever you are in the world.

Accepted Payment Methods:

• Visa
  
• MasterCard
  
• American Express
  
• JCB
  
• UnionPay
  
  
• PayPal

Once you place an order, we begin processing it immediately. You’ll receive an email notification with tracking details as soon as your package is shipped. By completing a purchase, you agree to our policies regarding shipping, refunds, and exchanges.